Sr Customer Service Representative
Thermo Fisher Scientific · Budapest, Hungary
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Thermo Fisher Scientific seeks a Senior Customer Service Representative in Budapest to manage orders, support sales teams, and coordinate across European operations. The role focuses on order processing, customer data maintenance, and cross-functional collaboration in a dynamic international environment.
What they're looking for
- Fluent English; additional European language preferred
- Minimum 2 years customer service, operations, order management, or related experience
- ERP system or operational platform experience
- Strong attention to detail and accuracy
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities and complex processes
- Problem-solving and organizational skills
What you'll be doing
- Manage customer orders throughout lifecycle with accuracy and timely processing
- Support quotation activities and coordinate with sales and internal stakeholders
- Maintain customer master data and ensure high data quality standards
- Monitor order progress, follow up on open actions and exceptions
- Investigate and resolve order-related issues and escalations
Privacy & handoff
This role links to Thermo Fisher Scientific's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.