Field Service Engineer 1 (Field Based/Houston, TX / Shift: 12pm to 9:00pm)

Becton Dickinson · Houston, TX

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Becton Dickinson seeks a Field Service Engineer to provide technical support for BD Pyxis automated dispensing systems across the Houston region, including government healthcare facilities. The role involves troubleshooting and repairing hardware and software systems at customer locations, with travel up to 25% and on-call coverage. A valid driver's license and residence within 30 miles of Houston are required.

What they're looking for

High school diploma or GED
1–3 years hardware, software, and IT support experience
Strong troubleshooting and diagnostic problem-solving skills
Excellent verbal, written, and customer communication abilities
Valid driver's license required
Potential eligibility for federal facility access and background investigation clearance

What you'll be doing

Provide remote and on-site technical support for automated dispensing systems across assigned region
Respond to, diagnose, and resolve work orders within service-level expectations independently
Execute preventive maintenance programs and perform installations, repairs, and calibrations
Document service activities, expenses, and maintain regulatory compliance throughout all work
Build customer relationships and collaborate with sales and implementation teams on deployments

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Date posted30 days ago

Last source check1 day ago

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