Associate II, Field Service Engineering
Globus Medical · LA
Field & Technical ServiceFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Globus Medical seeks a Field Service Engineer for its imaging, navigation and robotics division in Louisiana. The role involves on-site installation, preventive maintenance, and troubleshooting of medical devices at hospital locations while ensuring regulatory compliance and customer satisfaction.
What they're looking for
- Bachelor's degree in science or engineering
- Minimum 5 years field service engineering experience in medical device or technical customer service
- GMP and ISO 13485 quality system knowledge required
- Healthcare capital equipment and biomedical services background preferred
- Microsoft Office proficiency and ability to lift up to 50 lbs
- Ability to travel on short notice within assigned geography
What you'll be doing
- Install imaging, navigation and robotics systems on-site at hospital customer locations per company procedures
- Perform preventive maintenance, troubleshooting, and repairs of installed medical devices
- Conduct site acceptance testing and demonstrate system functionality to customer representatives
- Document customer feedback, complaints, service visits and test results in compliance with company procedures
- Respond to customer technical inquiries and manage returned material authorization processing
Privacy & handoff
This role links to Globus Medical's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.