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Engineer II, Field Service

Pacific Biosciences · Remote

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Field & Technical ServiceRemoteFull-time$81k–$122kCompany career page

The apply link worked recently (not employer-confirmed).

Role summary

Field-based engineer providing on-site installation, maintenance, and repair of DNA sequencing instruments at customer locations across the Pacific Northwest. Role requires independent troubleshooting, customer training, and collaboration with internal teams to deliver service excellence.

What they're looking for

  • Bachelor's degree in Engineering or Science (or equivalent experience); advanced degree preferred
  • 2-5 years servicing complex electromechanical or chemical equipment
  • Knowledge of biochemistry, biology, or life sciences
  • Proficiency with Windows/Linux, real-time systems, and network architecture
  • Valid driver's license with good driving record and ability to travel extensively
  • Excellent analytical troubleshooting and verbal/written communication skills
  • Current authorization to work in the United States

What you'll be doing

  • Install, maintain, upgrade, and repair PacBio sequencing equipment at multiple customer sites
  • Train operators on instrument use and document all service activities with accurate record-keeping
  • Mentor less experienced engineers and develop improved operating procedures
  • Provide feedback and analysis of field issues to product and service management teams
  • Write and edit service documentation for alignment, replacement, and upgrade procedures

Privacy & handoff

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What RoleLantern checked

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Date posted4 days ago
Last source checkToday
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