Supervisor II, HR Solutions

Edwards Lifesciences · BSC, Costa Rica

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Corporate & BusinessFull-timeCompany career page

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Role summary

Edwards Lifesciences seeks a Supervisor II for HR Solutions to lead a team delivering HR services and support across the organization. The role focuses on team leadership, operational excellence, process optimization, and ensuring exceptional employee experience while maintaining service delivery standards.

What they're looking for

Bachelor's degree in related field
Minimum 2 years HR experience with demonstrated employee supervision
Workday and ServiceNow experience preferred
Advanced English proficiency, written and verbal
Strong analytical and problem-solving skills with process improvement focus
Experience managing employee performance and relations matters
Ability to work across cross-functional teams and build partnerships

What you'll be doing

Supervise team and coordinate daily workflow, ensuring accuracy and alignment with service level agreements
Oversee staff training, conduct performance evaluations, and address performance issues
Monitor and optimize HR processes, identifying efficiency opportunities and reducing inquiry volume
Ensure appropriate staffing levels and resource allocation within the workstream
Develop and deliver training content on HR processes, systems, and procedures to team and stakeholders

Privacy & handoff

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What RoleLantern checked

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Date posted5 days ago

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