Sr. Field Service Engineer

Becton Dickinson · Atlanta, GA

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Field & Technical ServiceFull-timeCompany career page

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Role summary

BD seeks a Senior Field Service Engineer to provide technical support and maintenance for automated medication dispensing systems across healthcare facilities. The role involves remote and on-site troubleshooting, preventive maintenance, and customer relationship management, based in the Atlanta area with territory travel.

What they're looking for

High school diploma or GED
1–3 years hardware, software, and IT support experience
Strong troubleshooting and diagnostic problem-solving skills
Excellent communication and customer service abilities
Valid driver's license and ability to travel up to 25% overnight
Potential eligibility for security clearance and facility access requirements

What you'll be doing

Provide remote and on-site technical support for automated dispensing systems
Diagnose, troubleshoot, and repair hardware and software components independently
Execute preventive maintenance programs and perform installations and calibrations
Document service activities and maintain accurate records per regulatory standards
Build and maintain positive customer relationships through professional communication

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Date posted1 day ago

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