Service Director
GE HealthCare · Remote
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Role summary
GE HealthCare seeks a Service Director for the Greater Portland, Oregon region to lead diagnostic imaging equipment service operations. The role involves managing field engineers, driving operational and commercial objectives, and serving as the primary customer contact for service issues across the market.
What they're looking for
- Bachelor's degree or high school diploma/GED with 4+ years related experience
- 5+ years leading and coaching teams with demonstrated mentoring ability
- Strong verbal and written communication skills
- Proven problem-solving and program/project leadership capabilities
- Established track record managing customer relationships
- Ability to resolve technical and business-related customer issues
- Willingness to relocate to Greater Portland area and travel 40-50% in field
What you'll be doing
- Serve as primary point of contact for customer service concerns and issue resolution in assigned region
- Lead, hire, and develop field engineering teams within Greater Portland market
- Execute service strategy and drive operational and commercial business objectives
- Establish and maintain ongoing technical and business support relationships with customers
- Partner with Market Service Vice President and commercial stakeholders on business growth and customer satisfaction
Privacy & handoff
This role links to GE HealthCare's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.