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Senior Field Service Engineer

Abbott · Capital Federal, Argentina

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Abbott seeks a Senior Field Service Engineer to provide technical support for molecular diagnostic equipment across Buenos Aires. The role involves executing preventive and corrective maintenance, installations, and remote support to ensure optimal equipment performance for healthcare facilities.

What they're looking for

  • Technical or professional degree in Electronics, Electrical, Mechanical, Mechatronics engineering or related field
  • Minimum 2 years experience in similar field service roles within pharmaceutical industry
  • Experience with equipment installation, maintenance, troubleshooting, and remote support tools
  • Intermediate to advanced English proficiency
  • Own vehicle and availability to travel for customer visits and business needs
  • Proficiency with Microsoft Office and healthcare IT systems

What you'll be doing

  • Execute planned and on-demand services following Abbott procedures and quality standards to meet operational and financial KPIs
  • Document service activities in Abbott systems and deliver reports to healthcare institutions
  • Manage spare parts inventory efficiently and rationalize consumption aligned with billing cycles
  • Conduct periodic service reviews with clients to assess instrument performance and identify improvements
  • Provide technical training and support to ensure customer satisfaction and equipment reliability

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