PSC Manager - Stony Brook, NY

Natera · Remote

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Role summary

Natera seeks a PSC Manager in Stony Brook, NY to perform phlebotomy services and oversee patient service center operations. The role involves blood specimen collection, quality assurance, staff management, and program oversight to support patient volume growth.

What they're looking for

Minimum 5 years phlebotomy experience
5+ years high-level customer care experience
State phlebotomy license if required by jurisdiction
HIPAA/PHI privacy and compliance training completion within 30 days
Ability to lift up to 50 pounds regularly
Knowledge of general phlebotomy procedures and state regulations

What you'll be doing

Perform venipunctures and finger sticks while maintaining specimen integrity and aseptic technique
Verify test requisitions and patient identifications; resolve discrepancies with leadership
Track specimens and maintain quality-control logs; report KPIs to management biweekly
Oversee phlebotomy program including staff training, scheduling, and vendor management as volume grows
Manage patient service center equipment and supplies; coordinate restock travel as needed

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