Patient Financial Services Associate II
Abbott · Abbott Park, IL
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a Patient Financial Services Associate II to process and resolve claims, appeals, and denials across commercial, government, and plan coverage. The role involves verifying patient insurance eligibility, researching claim discrepancies, communicating with payors, and analyzing payment explanations using Epic and external systems. This remote position requires independent problem-solving and adherence to medical billing regulations.
What they're looking for
- High school diploma or GED
- Two years medical billing, claims, or insurance processing experience
- Knowledge of government, managed care, and commercial insurance requirements
- Familiarity with medical terminology and health insurance terms
- EHR operating systems experience with electronic records
- Strong attention to detail and quality focus
- Authorization to work in United States without sponsorship
What you'll be doing
- Verify patient insurance eligibility and correct account information within Epic
- Interact with insurers and payors to obtain authorizations and resolve claim issues
- Review, analyze, and resolve claim denials and appeals using federal and state regulations
- Investigate payor underpayments and follow up on unpaid aging claims
- Identify uncollectible accounts and perform accurate write-offs per policy
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.