Patient Coordinator

Natera · Remote

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Role summary

Natera seeks a Patient Coordinator for its Organ Health division to serve as the primary contact and advocate for patients undergoing genetic testing. The role involves managing patient relationships, coordinating logistics, addressing concerns, and driving ongoing testing engagement in a remote capacity.

Where this listing comes from

This listing was compiled by RoleLantern from the employer's publicly available posting on Greenhouse, captured and rephrased by RoleLantern using automated (AI) tools on 2026-10-06 (originally posted 2026-10-06). It was not submitted or confirmed by the employer through RoleLantern. Details may be inaccurate, incomplete, outdated, or no longer available; please confirm with the employer's official posting before applying.

What they're looking for

Ability to manage multiple patient interactions and competing priorities simultaneously
Strong communication and interpersonal skills with empathy and patience
Experience with healthcare patient support or customer service preferred
Proficiency with electronic health records and data management systems
Understanding of HIPAA regulations and commitment to patient privacy
Problem-solving mindset with ability to escalate complex issues appropriately

What you'll be doing

Serve as dedicated patient advocate and primary contact for Organ Health testing coordination
Assess patient needs and manage logistics including scheduling, billing, and expectations
Respond to patient-generated leads and conduct outreach for identification and monitoring programs
Triage and escalate complex patient issues to appropriate cross-functional teams
Participate in rotating weekend on-call coverage for urgent patient needs

Privacy & handoff

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What RoleLantern checked

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Date posted1 day ago

Last source checkToday

Salary listedNeeds clarity

Location clearClear

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