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India Global Capability Center Leader

Cencora · Pune, India

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Corporate & BusinessFull timeCompany career page

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Role summary

Cencora seeks a strategic leader to establish and expand its India Global Capability Center, driving operational excellence and service delivery across global functions. The role combines executive leadership of a rapidly growing organization with responsibility for transformation, culture building, and stakeholder management.

What they're looking for

  • 15+ years progressive leadership in global business services, shared services, or large-scale operations
  • Demonstrated experience establishing, scaling, or transforming a Global Capability Center
  • Proven leadership of large, multi-functional organizations supporting global stakeholders
  • Significant enterprise-wide transformation and organizational change management experience
  • Expertise in operational excellence, process improvement, and digital transformation methodologies
  • Strong background building high-performing, values-based organizational cultures
  • Executive stakeholder management and cross-cultural leadership capabilities

What you'll be doing

  • Define and execute multi-year strategy for the Global Capability Center aligned with business priorities
  • Expand service delivery capabilities across IT, Finance, HR, Procurement, Customer Service, and enterprise functions
  • Drive operational excellence through Lean, Six Sigma, automation, RPA, and advanced analytics adoption
  • Build and lead diverse, high-performing organization with succession planning and capability development programs
  • Manage operating budget, workforce strategy, and deliver productivity improvements while maintaining service quality

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