HR Shared Services Transformation Manager

ICON · Dublin, Ireland +1 more

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Corporate & BusinessFull-timeCompany career page

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Role summary

ICON seeks an HR Shared Services Transformation Manager to lead process standardisation, automation, and operational efficiency initiatives across global HR functions. The role involves partnering with HR, Talent Acquisition, Payroll, and Technology teams to deliver scalable solutions and advance Workday HCM implementations while supporting local business needs.

Where this listing comes from

This listing was compiled by RoleLantern from the employer's publicly available posting on Workday, captured and rephrased by RoleLantern using automated (AI) tools on 2026-10-05 (originally posted 2026-10-04). It was not submitted or confirmed by the employer through RoleLantern. Details may be inaccurate, incomplete, outdated, or no longer available; please confirm with the employer's official posting before applying.

What they're looking for

Bachelor's degree in HR, Business, or related field, or equivalent demonstrable experience
Significant experience in HR Shared Services, HR Operations, or HR Transformation environments
Proven track record leading transformation initiatives within HRSS, including centralisation activities
Strong Workday HCM business process knowledge; ServiceNow experience is advantageous
Project and programme management experience; Lean, Six Sigma, or certification is beneficial
Demonstrated stakeholder management, influencing, and change management skills
Experience creating and optimising Workday Help knowledge articles and analysing case trends

What you'll be doing

Drive HR Shared Services process standardisation, documentation, data governance, and automation initiatives globally
Lead and deliver HRSS transformation programmes including process optimisation and Workday HCM enhancements
Establish requirements governance and oversee solution design, build, testing, and user acceptance testing
Support change management, training, communications, and adoption activities for HR initiatives
Build partnerships across HR, Talent Acquisition, Payroll, and Technology teams to align transformation with business priorities

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What RoleLantern checked

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Date posted2 days ago

Last source checkToday

Salary listedNeeds clarity

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