Field Service - Transfusion Service Ambassador-- Houston, TX

Abbott · Houston, TX +1 more

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Field service engineer position supporting diagnostic instruments in transfusion medicine. Provides technical support, manages customer relationships, and drives revenue growth across laboratory accounts in the Houston or San Marcos area with up to 75% travel.

Where this listing comes from

This listing was compiled by RoleLantern from the employer's publicly available posting on Workday, captured and rephrased by RoleLantern using automated (AI) tools on 2026-10-04 (originally posted 2026-10-04). It was not submitted or confirmed by the employer through RoleLantern. Details may be inaccurate, incomplete, outdated, or no longer available; please confirm with the employer's official posting before applying.

What they're looking for

Associate degree or equivalent education and work experience
Minimum 2 years supporting laboratory or blood bank instrumentation
Minimum 2 years customer-facing technical or service support experience
Ability to reside within 30 minutes of Houston or San Marcos, TX
Bachelor's degree in Biomedical Engineering or related field (preferred)
Experience with instrument installations, preventive maintenance, and troubleshooting (preferred)
Proficiency with CRM, service management systems, and Microsoft Office (preferred)

What you'll be doing

Serve as primary on-site technical representative for Abbott Diagnostics customers
Perform instrument installations, commissioning, maintenance, upgrades, and troubleshooting
Manage end-to-end issue resolution and coordinate with internal support teams
Conduct customer business reviews and identify training and operational improvement opportunities
Drive revenue growth through service sales, menu expansion, and customer retention activities

Compensation$31.75 – $63.55/hour

Privacy & handoff

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What RoleLantern checked

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Date posted1 day ago

Last source checkToday

Salary listedNeeds clarity

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