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Field Service Engineer II - Nashville, TN

Abbott · Nashville, TN

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Abbott seeks a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments in the Nashville, TN territory. This remote role involves on-site customer support, technical problem-solving, and territory management while ensuring regulatory compliance and customer satisfaction.

What they're looking for

  • Bachelor's degree or equivalent relevant engineering or laboratory technology experience
  • 2-5 years of experience in engineering or laboratory technology
  • Valid driver's license and ability to travel up to 25% within assigned territory
  • Strong troubleshooting and problem-solving skills with laboratory instrumentation
  • Proficiency with computer applications and remote support tools
  • Ability to work independently and collaboratively in team environments

What you'll be doing

  • Install, maintain, and repair diagnostic instruments to ensure optimal performance and compliance
  • Diagnose and resolve complex technical issues, documenting resolutions and closing service calls timely
  • Manage customer issues end-to-end, build relationships, and deliver proactive communication
  • Plan and prioritize territory service visits, maintain inventory, and support on-call rotation
  • Meet service sales targets, cost metrics, and key performance indicators for assigned accounts
Compensation$26.50–$53.00/hour

Privacy & handoff

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What RoleLantern checked

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RoleLantern checked active
RoleLantern checkedNeeds clarity
Date posted6 days ago
Last source check1 day ago
Salary listedNeeds clarity
Location clearClear
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