Clinical Customer Development Specialist _ From UK

Thermo Fisher Scientific · Hemel Hempstead, UK

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Clinical OperationsFull timeCompany career page

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Role summary

Thermo Fisher Scientific seeks a Clinical Customer Development Specialist to support procalcitonin testing adoption in UK and Nordic healthcare settings. The role involves account development, clinical strategy alignment, and stakeholder engagement across diagnostic laboratory environments, with 70% focus on Northern England and 30% on Nordic regions.

What they're looking for

Bachelor's degree in Healthcare, Medical Sciences, Biochemistry, or related field; PhD preferred
3–5+ years healthcare experience, preferably in diagnostic labs or customer development
Clinical or scientific background with Health Economics and Market Access knowledge preferred
Proven cross-functional collaboration in healthcare settings
Strong analytical, presentation, and organizational abilities
Customer relationship building and account segmentation experience
Proficiency with Salesforce CRM, Excel, Word, PowerPoint, and Outlook

What you'll be doing

Conduct account profiling, targeting, and relationship development with healthcare providers in assigned territory
Engage laboratory leadership and clinical decision-makers to drive test utilization and protocol adoption
Deliver clinical education programs through presentations and sessions to key stakeholders
Collaborate with Scientific Liaisons and Marketing teams to translate clinical insights into strategy
Represent organization at local, regional, national, and international healthcare meetings and conferences

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Date posted12 days ago

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