Associate Quality Systems Specialist – Japanese Speaker
Medtronic · National Capital Region, Philippines
QualityFull-timeCompany career page
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Role summary
Medtronic seeks an Associate Quality Systems Specialist with bilingual English-Japanese capabilities to support regional complaint handling operations in the Philippines. The role involves processing medical device complaints, managing follow-up communications, and coordinating with internal stakeholders across Japan and globally.
What they're looking for
- Bachelor's degree in any field
- 0-2 years experience in medical device quality or regulatory roles
- Fluent English and Japanese (N4 certification or above)
- Understanding of ISO Quality Management Systems (ISO 9001, 13485)
- Medical device industry experience preferred
What you'll be doing
- Enter incoming complaint information into designated tracking systems
- Execute follow-up actions to gather additional complaint details
- Prepare and deliver customer letters related to complaints
- Support end-to-end complaint handling processes and team coordination
Privacy & handoff
This role links to Medtronic's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.