Associate Manager, Global Operations Support

Labcorp · Bengaluru, India

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Corporate & BusinessFull timeCompany career page

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Role summary

Labcorp seeks an Associate Manager for Global Operations Support in Bengaluru to supervise day-to-day operations, manage team performance, and ensure regulatory compliance and customer satisfaction within their clinical trial testing services business.

What they're looking for

Bachelor's degree in life science
Minimum 5 years relevant industry experience
Minimum 2 years management experience
Strong communication and demonstrated leadership skills
Problem-solving ability and customer service experience
Knowledge of regulatory requirements and process improvement

What you'll be doing

Supervise team members and manage workload distribution across global teams
Implement, monitor, and report performance metrics with corrective actions
Coordinate project delivery with stakeholders and ensure achievement of service levels
Conduct performance reviews and provide coaching for employee development plans
Monitor and resolve customer complaints and ensure stakeholder expectations are documented

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Date posted5 days ago

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