Workplace IT Solutions Engineer (Onsite)
IQVIA · New York, NY
IT & SoftwareFull-time$61k–$152kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
IQVIA seeks an experienced IT professional to provide third-tier audiovisual support for conference rooms and IT infrastructure across multiple office locations. The role involves designing AV systems, troubleshooting technical issues, mentoring junior staff, and ensuring compliance with company standards.
What they're looking for
- Bachelor's degree in Computer Science or related field
- 5+ years enterprise audio and visual systems experience
- Microsoft 365, workstation, and networking technology knowledge
- Intermediate AV systems and network administration industry standards knowledge
- Advanced verbal and written communication skills
- Advanced ability to build effective working relationships with stakeholders
- Intermediate project management experience
What you'll be doing
- Provide third-tier remote and onsite AV support for conference room equipment fleet
- Design AV systems and consult with business units on hardware and installation standards
- Troubleshoot technical issues, document problems, and escalate complex matters appropriately
- Train and mentor junior IT team members on problem resolution and procedures
- Maintain technical documentation, develop SOPs, and lead small IT projects
Privacy & handoff
This role links to IQVIA's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.