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Support Services Supervisor - Specimen Management

Labcorp · Dublin, OH

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Role summary

Labcorp seeks a Support Services Supervisor for specimen management in Dublin, Ohio, working Tuesday-Saturday overnight shifts. The role involves leading a team in a high-volume laboratory environment, managing problem-specimen resolution, and driving process improvements.

What they're looking for

  • High school diploma or GED
  • 3+ years experience in laboratory, healthcare, manufacturing or warehouse environment
  • Strong computer skills including Microsoft Office proficiency
  • Proven problem-solving and real-time decision-making abilities
  • Leadership experience coaching and developing frontline employees
  • Ability to pass standardized color blindness test
  • Flexibility to work extended hours and alternate shifts

What you'll be doing

  • Lead, coach and develop staff; maintain floor presence to support escalations and remove barriers
  • Own end-to-end resolution of problem specimens with accurate documentation and timely completion
  • Prioritize and manage high volumes of issues; serve as resource for field and internal teams
  • Analyze issue trends, perform root cause analysis and drive corrective actions
  • Partner cross-functionally to resolve issues, improve workflows and ensure compliance with quality standards
Compensation$60,000-$80,000 base

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What RoleLantern checked

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RoleLantern checked active
RoleLantern checkedNeeds clarity
Date posted13 days ago
Last source check1 day ago
Salary listedNeeds clarity
Location clearClear
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