Sr. Vaccine Customer Rep., Bakersfield, CA
Merck · North Wales (upper Gwynedd), PA +1 more
CommercialFull-time$106k–$167kCompany career page
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Role summary
Senior Vaccine Customer Representative supporting healthcare providers in the Bakersfield region with clinical vaccine information, reimbursement guidance, and immunization program education. The role involves building customer relationships, conducting business reviews, and collaborating with internal teams to improve immunization rates.
What they're looking for
- Bachelor's degree with 3+ years sales experience, or high school diploma with 6+ years equivalent professional sales, marketing, military, or healthcare experience
- Proven ability to build trust with customers and demonstrate value through consultative interactions
- Strong capability to segment customer populations and apply insights to drive execution of commercial plans
- Demonstrated skill in understanding customer business climate, assessing market potential, and developing territory plans
- Ability to convey technical and clinical concepts accurately and clearly to diverse audiences
- Valid driver's license and willingness to travel within assigned territory
- Preferred: Prior vaccine industry experience
What you'll be doing
- Deliver balanced product presentations to healthcare providers and business professionals aligned with customer needs and CDC recommendations
- Serve as primary point of contact for assigned customers, maintaining understanding of their practice structure and identifying immunization opportunities
- Provide company management with customer feedback, marketplace dynamics, and progress toward quality improvement goals
- Conduct quarterly business reviews with customers to optimize vaccine contract performance and educate on immunization program adherence
- Develop and execute territory business plans focused on improving immunization rates across assigned customer base
Key requirements
- Therapeutic area
- Infectious Disease
Privacy & handoff
This role links to Merck's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.