Senior Manager, R&D Learning Enablement
Amgen · Hyderabad, India
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Role summary
Amgen seeks a Senior Manager for R&D Learning Enablement in Hyderabad to lead the India-based Learning Delivery Center of Excellence. This role oversees onboarding, content operations, and learning delivery supporting global R&D and medical functions, with emphasis on operational excellence, compliance, and AI-driven efficiency.
What they're looking for
- Bachelor's degree or equivalent
- 12+ years directly managing people and leading teams or programs
- Learning and development, training, or related field experience
- Regulated learning environment experience preferred
- Data-driven decision-making and KPI management expertise
- Knowledge of AI-enabled tools and digital learning platforms
- Project management and continuous improvement methodology knowledge
What you'll be doing
- Lead AIN Learning Delivery team executing onboarding, operations, and content management aligned with global plans
- Establish intake, governance, and SLA management processes ensuring timely, high-quality delivery
- Manage resource planning, workload prioritization, and vendor relationships for delivery activities
- Implement automation and AI tools for scheduling, reporting, and analytics to drive efficiency
- Monitor KPIs and drive continuous improvement; escalate delivery issues and resolve cross-functional dependencies
Privacy & handoff
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