QA Lead – Product Surveillance (Strategic Role within Complaint Management)
Danaher · Uppsala, Sweden
The apply link worked recently (not employer-confirmed).
Role summary
Cytiva, a Danaher operating company, seeks a QA Lead for Product Surveillance in Uppsala to oversee complaint management and field action processes. The role involves transforming complaint handling from reactive to proactive, coordinating cross-functional teams, and ensuring regulatory compliance in a highly regulated environment. This strategic position offers significant organizational visibility and direct influence on product quality and patient safety.
What they're looking for
- Bachelor's degree or high school diploma
- Complaint handling or quality process experience in life sciences
- ISO9001/13485 and/or cGMP environment background
- Strong analytical and communication skills
- Cross-functional leadership and coordination ability
- Fluency in Swedish and English, written and verbal
- Advanced Microsoft Excel proficiency (preferred)
What you'll be doing
- Own and develop complaint, field action, and improvement funnel processes at site level
- Drive transformation toward proactive, data-driven complaint management approach
- Lead cross-functional Complaint Handling Unit coordination without formal line management
- Approve CAPA/EC plans and ensure robust closure decisions
- Analyze complaint trends and present insights to management reviews
Privacy & handoff
This role links to Danaher's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.