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PQV Combination Product Analyst IV

Johnson & Johnson · Cork, Ireland +2 more

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Medical DeviceFull-timeCompany career page

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Role summary

Johnson & Johnson seeks a PQV Combination Product Analyst IV to manage high-volume product quality complaints and adverse events, including Medical Device Reporting assessments. The role involves end-to-end complaint handling, regulatory compliance, cross-functional collaboration, and process improvement leadership across multiple manufacturing sites and regions.

What they're looking for

  • Medical Device Reporting (MDR) assessment and regulatory reporting experience
  • Knowledge of product quality vigilance, complaint handling, and adverse event processes
  • Ability to evaluate technical information and perform risk criticality assessment
  • Experience with quality management systems, CAPA, and regulatory compliance procedures
  • Strong communication and stakeholder engagement skills across functional areas
  • Project leadership and process improvement experience using quality tools

What you'll be doing

  • Perform end-to-end complaint handling including intake, triage, MDR reportability determination, and closure
  • Evaluate complaints against quality thresholds and assign investigations to applicable sites
  • Monitor daily complaint throughput and MDR decisions to ensure KPI targets are met
  • Serve as PQV subject matter expert for post-market regulatory and MDR questions
  • Lead process mapping, SOP development, and process improvement initiatives using data-driven approaches

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