Patient Access Specialist

Artera · Remote

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Role summary

Artera seeks a Patient Access Specialist for a fixed-term contract to manage patient communications and support insurance verification. The role handles high-volume inbound and outbound calls, educates patients on coverage options, and documents interactions within a fast-paced environment.

What they're looking for

Customer-focused with strong interpersonal skills
Ability to manage high call volumes independently
Knowledge of insurance verification and healthcare coverage
Accurate documentation and attention to detail
Comfortable working in fast-paced environments

What you'll be doing

Handle high volume of inbound and outbound patient calls
Verify insurance information and patient eligibility
Educate patients on coverage options and payment plans
Document patient interactions accurately and thoroughly
Collaborate with internal teams to ensure patient experience

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