On-site Enterprise Program Coordinator

Agilent · Japan

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Corporate & BusinessRemoteFull-timeCompany career page

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Role summary

Agilent seeks an Enterprise Program Coordinator to serve as the primary operational contact for customer programs, working onsite to deliver enterprise solutions. The role involves coordinating services, managing customer inquiries, and collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

What they're looking for

Undergraduate degree in scientific or technical field preferred
1-2 years experience in similar operational roles in advanced environments
Strong customer service and interpersonal skills
Strong planning, organizational, and time management abilities
Proficiency in English (spoken and written) and local business language
Experience with laboratory settings, SAP systems, or Microsoft Office tools
Familiarity with GxP/compliant environments and technical documentation

What you'll be doing

Coordinate scheduled and reactive services for assigned customer programs
Route customer inquiries to appropriate internal and external parties for timely resolution
Manage complex activity schedules including planning, execution, and issue closure
Collaborate with cross-functional teams to identify customer challenges and implement solutions
Execute customized duties defined in customer program agreements while onsite

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What RoleLantern checked

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Date posted7 days ago

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