Medical Information Specialist with Italian or Spanish, English and one more additional language
IQVIA · Barcelona, Spain +7 more
Medical AffairsFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
IQVIA seeks a Medical Information Specialist to support a global safety operations team handling patient safety inquiries from healthcare professionals and patients. The role involves processing adverse events, product quality complaints, and medical information across multiple therapeutic areas in a multilingual call center environment.
What they're looking for
- Bachelor's degree in life science discipline
- Native/fluent Italian or Spanish (C2 level)
- Fluent English and one additional language (minimum C1 level)
- Strong written and verbal communication skills
- Exceptional attention to detail and accuracy
- Ability to manage multiple concurrent projects and priorities
- Willingness to develop expertise across safety service lines
What you'll be doing
- Provide phone support to healthcare professionals and patients regarding medical inquiries and adverse events
- Receive, document, and track incoming calls, faxes, and emails during business hours
- Report project metrics and process challenges to local management team
- Foster collaborative relationships with safety team members and contribute to process improvements
- Participate in training and working groups for new safety initiatives
Privacy & handoff
This role links to IQVIA's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.