Manager, Sales Operation
ICON · Dublin, Ireland +9 more
CommercialFull-timeCompany career page
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
ICON seeks a Sales Operations Manager to deliver data-driven insights and analysis supporting commercial strategy and revenue growth. The role involves partnering with sales leadership to analyze performance, develop reporting dashboards, and drive operational improvements across multiple UK and Ireland locations.
What they're looking for
- Experience analyzing sales or business performance data and translating findings into actionable insights
- Advanced Excel proficiency including formulas, data modeling, pivot tables, and reporting
- Demonstrated commercial acumen with ability to influence stakeholder decisions through data
- Hands-on experience with CRM platforms such as Salesforce
- Familiarity with business intelligence or dashboarding tools like Tableau or Power BI
- Excellent communication and stakeholder management skills at senior levels
- Background in pharmaceutical, biotech, clinical research, or similar data-intensive commercial sectors preferred
What you'll be doing
- Analyze sales performance, pipeline activity, forecasting data, and market trends to identify growth opportunities and risks
- Develop and maintain dashboards, reports, and forecasting models delivering meaningful business insights
- Enhance sales processes, reporting accuracy, and operational efficiency through continuous improvement initiatives
- Ensure data integrity, governance, and consistency across commercial systems and reporting tools
- Coach and mentor junior Sales Operations team members on tools, systems, and processes
Privacy & handoff
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