Manager, Professional Services (Enterprise SaaS) | ELN

Dotmatics · Remote

RoleLantern checked

CommercialRemoteCompany career page

The apply link worked recently (not employer-confirmed).

Role summary

Dotmatics seeks a Manager for Professional Services to lead a team of technical consultants delivering enterprise solutions, with focus on lab orchestration and laboratory automation. The role combines people leadership, customer consulting, and commercial services management across the customer lifecycle.

What they're looking for

Experience leading technical professional services or consulting teams
Knowledge of laboratory automation, instrument integration, and scientific workflows
Strong people leadership and team development capabilities
Experience managing complex enterprise customer implementations
Commercial services management and P&L responsibility
Ability to translate technical concepts for business stakeholders

What you'll be doing

Lead and develop a team of technical and scientific professional services consultants
Manage complex solution delivery for enterprise R&D customers with lab orchestration focus
Build lab orchestration capability and establish repeatable implementation approaches
Collaborate with Sales, Solutions, Product, and Engineering throughout customer lifecycle
Coach specialists and develop individual career paths within the team

Privacy & handoff

This role links to Dotmatics's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.

What RoleLantern checked

This role is listed from an approved source. RoleLantern checks that the application link is live and how recently the role appeared — the employer has not confirmed it directly on RoleLantern.

RoleLantern checked active

RoleLantern checkedNeeds clarity

Date posted3 days ago

Last source checkToday

Salary listedNeeds clarity

Location clearClear

Something look off? Let us know and we may ask the employer to verify it.

See how you match this role

Upload your CV to see which of this role's requirements your background supports, where there may be gaps, and what needs clarification. Private by default — we never sell your CV.

See my match