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Manager, Product Support

Abbott · La Jolla, CA

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Field & Technical ServiceFull-time$114k–$228kCompany career page

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Role summary

Abbott seeks a Manager, Product Support for its Cancer Diagnostics division in La Jolla, California. This role leads a Manufacturing Sciences team overseeing design transfer, post-launch support, and process improvements for next-generation sequencing products, working across R&D, manufacturing, and supply chain functions.

What they're looking for

  • Leadership experience managing diverse technical teams
  • Deep expertise in NGS-based reagents, molecular diagnostics, or analytical testing
  • Strong knowledge of design transfer, manufacturing process validation, and quality control methods
  • Experience with troubleshooting analytical and functional test methods for complex reagents
  • Proficiency in statistical design of experiments and stability study protocols
  • Cross-functional collaboration skills with R&D, manufacturing, and supply chain partners

What you'll be doing

  • Lead Manufacturing Sciences team driving operational initiatives aligned with business objectives
  • Direct design transfer activities including process development, scaling, and validation for new products
  • Oversee troubleshooting of out-of-specification issues, non-conformances, and corrective action plans
  • Manage supplier relationships and evaluate alternative materials or process improvements
  • Design and execute complex studies and stability assessments using statistical methodologies

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