Associate ProAssure Systems Specialist
Stryker · Sacramento, CA
Field & Technical ServiceFull-time$78k–$130kCompany career page
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Role summary
Associate role supporting implementation and administration of Stryker's Vocera communication system at a healthcare facility. Responsibilities include database management, server maintenance, device inventory, end-user training, and technical troubleshooting for clinical staff.
What they're looking for
- Bachelor's degree or 6+ years relevant work experience
- Minimum 2 years clinical or healthcare IT experience
- US Citizen
- Strong customer support and communication skills
- Experience training clinical end users
- Familiarity with clinical workflow analysis preferred
What you'll be doing
- Manage Vocera databases and maintain data integrity with clinical departments
- Administer Vocera servers including software updates, backups, and disaster recovery
- Maintain device inventory, manage RMA process, and track spare equipment
- Train clinical staff on Vocera system usage and develop sustainable training processes
- Provide on-site technical support and troubleshoot end-user issues
Privacy & handoff
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