Field Service Engineer 2H (Medical Device) (Sacramento, CA based Field role))

Haemonetics · Remote

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Field & Technical ServiceRemoteFull-timeCompany career page

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Role summary

Field Service Engineer supporting blood management centers and hospitals with on-site installation, preventive maintenance, and repair of Haemonetics medical devices. Role requires 5-8 years of medical device service experience, extensive travel (75%), and residency near Chicago or Minneapolis.

What they're looking for

Bachelor's degree in Electrical, Biomedical, or Mechanical Engineering
5-8 years of medical device repair and field service experience
Valid driver's license and ability to travel 75% of the time
Strong problem-solving and analytical skills
Experience troubleshooting software and IT systems
Technical writing and documentation capabilities
Experience working in regulated environments

What you'll be doing

Install, upgrade, repair, and maintain instrument systems in assigned territory
Respond to service requests and manage customer satisfaction as primary point of contact
Provide on-site technical training and guidance on equipment operation and maintenance
Manage service parts inventory and complete documentation in SFDC same day
Edit and modify service manuals, standard operating procedures, and training materials

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Date posted1 day ago

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