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Lead User Researcher - Hardware Research

ResMed · Sydney Bella Vista, Australia

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Role summary

ResMed seeks a Lead User Researcher to direct research strategy for its hardware portfolio, including masks, devices, and connected experiences. Over six months, you will conduct end-to-end research activities and translate user insights into product recommendations across a hybrid Sydney-based role.

What they're looking for

  • 10+ years researching physical products, preferably medical devices or healthcare
  • Strong qualitative and mixed-method research expertise with in-person study experience
  • Demonstrated ability to manage research projects from planning through delivery
  • Proven capability to influence senior stakeholders and cross-functional teams
  • Excellent communication, facilitation, and storytelling abilities
  • Collaboration experience across UX, design, or human-centered research domains
  • Minimum two days per week on-site in Bella Vista; international travel availability

What you'll be doing

  • Lead end-to-end research strategy across hardware and connected-experience programs
  • Design, conduct, and oversee research activities from discovery through concept evaluation
  • Translate research findings into evidence-based recommendations for product and design decisions
  • Communicate insights through storytelling to build user empathy across the organization
  • Collaborate with engineering, design, and product teams to embed user understanding into development

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Date posted1 day ago
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