Field Service Engineer - Pathology
Agilent · CA
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
This role supports laboratory customers across the Southwest with on-site installation, maintenance, and repair of pathology and genomics instruments. The engineer diagnoses technical issues, optimizes hardware and software configurations, and collaborates with internal teams to ensure customer success. Based in San Diego, the position requires 50% travel across Southern California, Arizona, Nevada, and Utah.
What they're looking for
- Bachelor's degree in science field such as biochemistry or biotechnology preferred
- 4+ years experience with analytical instrumentation repair, maintenance, troubleshooting
- Experience or expertise with pathology handling equipment, specifically IHC instrumentation
- Excellent verbal and written communication skills
- Strong customer relationship-building and problem-solving abilities
- Valid driver's license and ability to travel 80% of the time
- Ability to lift 60 lbs and meet customer credentialing requirements
What you'll be doing
- Install and optimize hardware, software, and network products at customer laboratory sites
- Diagnose and resolve product performance issues on pathology and genomics instruments
- Perform preventive maintenance and repair services on customer equipment
- Advise customers on maintenance and configurations to optimize product performance
- Collaborate with internal teams to escalate technical issues and deliver integrated solutions
Privacy & handoff
This role links to Agilent's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.