Field Service Engineer - Bay Area, CA
Becton Dickinson · San Francisco, CA +5 more
Field & Technical ServiceFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
BD seeks a Field Service Engineer to provide technical support for automated dispensing systems across the Bay Area, including Department of Defense facilities. This role involves troubleshooting, maintaining, and repairing proprietary hardware and software while managing service documentation and customer relationships.
What they're looking for
- 1–3 years combined hardware, software, and IT support experience
- Medical or electromechanical device repair experience required
- Associate degree in related field or 3+ years field service experience
- Strong troubleshooting, diagnostic, and problem-solving skills
- Valid driver's license and ability to travel daily by car
- Mechanical aptitude to disassemble and reassemble complex systems
- Ability to lift 85 lbs frequently and 115 lbs occasionally
What you'll be doing
- Provide remote and on-site technical support for automated dispensing systems and resolve work orders
- Diagnose and repair proprietary hardware and software components with full case ownership
- Execute preventive maintenance programs, installations, repairs, and calibrations
- Document service activities, expenses, and time logs while ensuring regulatory compliance
- Build customer relationships through professional communication and support for deployments
Privacy & handoff
This role links to Becton Dickinson's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.