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Field Reimbursement Manager - New England

Amgen · Boston, MA

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CommercialFull-time$145k–$197kCompany career page

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Role summary

Amgen seeks a Field Reimbursement Manager to support the Bone Health business unit across New England, managing patient access and reimbursement for defined accounts. The role combines remote work with 2 days weekly in-territory coverage, requiring expertise in payer navigation, prior authorization, and healthcare provider education.

What they're looking for

  • Master's degree plus 3 years customer service/leadership experience, or equivalent education/experience combination
  • Minimum 2 years in third-party access, managed care, clinical support, or pharmaceutical industry
  • Strong medical reimbursement experience and specialty pharmacy or buy & bill knowledge
  • Proven presentation, facilitation, and written/oral communication skills
  • Project management experience managing multiple concurrent initiatives
  • Proficiency in Word, Excel, PowerPoint, and web-based meeting platforms
  • Experience with commercial, Medicare, and Medicaid payers across a geographic region

What you'll be doing

  • Provide on-site coverage support to healthcare providers for reimbursement issue resolution and patient access
  • Guide providers through prior authorization, appeals, denials, and insurance forms from physician order through reimbursement
  • Educate healthcare providers on payer coverage changes and product benefit designs across commercial, Medicare, and Medicaid
  • Serve as regional payer expert, monitoring and communicating coverage changes to key stakeholders
  • Coordinate access and reimbursement issues with internal hub and cross-functional partners

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Date posted1 day ago
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