Field Director, Rheumatology - Eastern US
Johnson & Johnson · Remote-USA-NY
CommercialRemoteFull-time$77k–$106kCompany career page
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Role summary
Account Manager position in Buffalo, NY supporting precision oncology client relationships and test operations. Responsible for field client service, sample collection coordination, and account development while collaborating across internal teams to align capabilities with customer needs.
What they're looking for
- 0-3 years customer service or sales experience
- Experience in diagnostic, medical device, biotech, or pharma preferred
- Proficiency with Microsoft Office, particularly Excel and PowerPoint
- Consultative communication skills across organizational levels
- Strong problem-solving, organizational, and account planning abilities
- Ability to manage sensitive information with confidentiality
- Frequent travel within assigned territory required; must reside in territory
What you'll be doing
- Provide field client service and collaborate with internal teams on account management
- Operationalize healthcare provider requests and coordinate timely sample collection
- Resolve customer orders and reporting issues using company tools and resources
- Analyze commercial trends within assigned accounts and provide feedback to leadership
- Develop relationships with existing and prospective customers to identify alignment opportunities
Privacy & handoff
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