Director, Marketing Operations
Vertex Pharmaceuticals · Boston, MA
CommercialFull-time$180k–$270kCompany career page
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Role summary
Director leading centralized promotional materials operations for Vertex's U.S. product portfolio. Responsible for end-to-end review, approval, production, and distribution processes while managing a team of five coordinators and driving continuous improvement across compliance, efficiency, and stakeholder experience.
What they're looking for
- 8-10 years pharmaceutical industry experience with 3+ years supervisory/management leadership
- Deep expertise in promotional material review processes and regulated review committee operations
- Proven ability to build and scale SOP-driven processes, workflows, and governance models
- Experience developing operational metrics, dashboards, and performance reporting systems
- Strong stakeholder management and cross-functional collaboration in complex matrixed environments
- Bachelor's degree in business, marketing, management, or related discipline
- Demonstrated success leading continuous improvement and change management initiatives
What you'll be doing
- Lead end-to-end operational model for promotional material review, approval, production, and distribution
- Operationalize and enhance review committee SOP, governance, workflows, and standards across organization
- Manage intake, routing, prioritization, tracking, and archival of promotional materials through review process
- Oversee team of five FTEs and contractors; establish roles, expectations, and development priorities
- Partner with Commercial, Legal, Regulatory, Medical, and Compliance stakeholders on alignment and decision-making
Privacy & handoff
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