Channel Assist Engineer
Agilent · VT +8 more
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Role summary
This role provides remote technical support to field and remote service teams for BioTek cell analysis products. Responsibilities include troubleshooting customer issues, managing escalations, developing knowledge base content, and potentially conducting training and site visits. Candidates should have 8+ years of experience with BioTek systems, strong communication skills, and the ability to work in a fast-paced environment.
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