Associate - Talent Lifecycle Delivery Services
Amgen · Hyderabad, India
Corporate & BusinessFull-timeCompany career page
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Role summary
Amgen's HR Staff Services group seeks an associate to deliver global HR support through a service center model. The role involves processing HR transactions, managing customer inquiries via ServiceNow, maintaining knowledge resources, and supporting HR systems and processes across the organization.
What they're looking for
- 3 to 6 years of Tier 1 HR operations and case management experience
- Workday data administration knowledge
- Strong English verbal and written communication skills
- Keen attention to detail for accurate transaction and data processing
- Willingness to work afternoon shifts
What you'll be doing
- Manage HR inquiries and cases using ServiceNow with adherence to service level agreements
- Process HR transactions according to global processes and compliance requirements
- Provide training and support to staff and managers on HR systems, policies, and self-service tools
- Develop and maintain HR knowledge database in collaboration with knowledge management team
- Support Workday transactions, data audits, and HR system improvement initiatives
Privacy & handoff
This role links to Amgen's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.