Associate - HR Operations
Amgen · Hyderabad, India
Corporate & BusinessFull-timeCompany career page
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Role summary
Amgen seeks an Associate for HR Operations in Hyderabad to deliver end-to-end HR support through the Talent Lifecycle Delivery Services team. The role involves processing HR transactions, managing employee and manager inquiries, and supporting global HR systems with a focus on service excellence and compliance.
What they're looking for
- 4-6 years HR Operations, Shared Services, or Service Delivery experience
- Hands-on Workday HR administration and transaction processing expertise
- ServiceNow or similar case management platform experience
- Strong written and verbal English communication skills
- Excellent customer service and problem-solving capabilities
- Meticulous attention to detail and data quality focus
- Ability to manage multiple priorities in fast-paced environments
What you'll be doing
- Provide Tier 1 HR support to employees, managers, and HR teams across global locations
- Manage and resolve HR inquiries via ServiceNow, escalating complex cases appropriately
- Support HR self-service tools, policies, and systems including Workday administration
- Conduct training and awareness initiatives to improve HR tool adoption and understanding
- Support Workday transactions, data validation, audits, and user acceptance testing activities
Privacy & handoff
This role links to Amgen's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.