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Associate Director, Product Management (Customer Engagement Division)

IQVIA · Tokyo, Japan +1 more

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Role summary

IQVIA seeks an Associate Director of Product Management for its Customer Engagement division in Japan to lead CRM and AI-integrated solution strategy. The role combines market analysis, product lifecycle management, and cross-functional collaboration to drive healthcare digital transformation and business growth.

What they're looking for

  • 5+ years product management experience
  • 3+ years client-facing role experience
  • 3+ years CRM or BI knowledge and hands-on experience
  • Experience in product or sales strategy development
  • Business-level English and native-level Japanese proficiency
  • Healthcare or pharmaceutical industry CRM/BI implementation experience (preferred)
  • Web application development experience (preferred)

What you'll be doing

  • Conduct market research and customer interviews to inform CRM product strategy and competitive positioning
  • Manage full product lifecycle from ideation through development, deployment, and operational support
  • Develop product roadmaps and investment recommendations aligned with business growth objectives
  • Collaborate with sales, marketing, and engineering teams to support proposals and customer implementations
  • Design innovative CRM solutions leveraging AI, business intelligence, and data analytics capabilities

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RoleLantern checkedNeeds clarity
Date posted16 days ago
Last source check1 day ago
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