Associate Director, Patient Services Operations and Marketing
Kiniksa Pharmaceuticals · Lexington, MA
CommercialCompany career page
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Role summary
Kiniksa Pharmaceuticals seeks an Associate Director to manage Patient Services operations, vendor relationships, and marketing coordination. This role serves as an operational bridge between Patient Services and cross-functional teams, ensuring efficient program delivery, vendor performance, and aligned marketing communications in a commercial biopharmaceutical setting.
What they're looking for
- Strong organizational and project management capabilities
- Experience managing external vendors and service-level agreements
- Understanding of patient access programs and patient journey
- Proficiency in developing and maintaining marketing and communications materials
- Cross-functional collaboration and stakeholder management skills
- Knowledge of pharmaceutical compliance standards and operational processes
What you'll be doing
- Oversee Patient Services vendor relationships and monitor performance against contractual obligations and KPIs
- Ensure vendor and program adherence to company policies, standard operating procedures, and compliance requirements
- Identify operational risks and resolve vendor issues, escalating critical matters to leadership
- Coordinate development, review, and distribution of Patient Services marketing and educational materials
- Partner with cross-functional teams to ensure marketing assets remain accurate, current, and brand-aligned
Privacy & handoff
This role links to Kiniksa Pharmaceuticals's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.