Assoc. Director, Patient Access Lead
Kiniksa Pharmaceuticals · Lexington, MA
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Role summary
This Associate Director leads patient access initiatives within the Patient Services Team, serving as the primary contact for patients and providers enrolling in support programs. The role manages insurance evaluations, coordinates specialty pharmacy services, and ensures timely patient access to treatments while maintaining compliance with company policies. Based in Lexington, MA, the position requires on-site presence and collaboration with internal and external stakeholders.
What they're looking for
- Deep expertise in patient access, reimbursement, and insurance navigation
- Proven ability to advocate for patients and providers with high-touch support
- Subject matter expert knowledge of patient services programs and financial assistance
- Strong cross-functional collaboration and relationship-building skills
- Experience with specialty pharmacy coordination and market access policies
- Compliance knowledge for adverse events and product complaint reporting
What you'll be doing
- Serve as primary contact for patient enrollment and insurance evaluation in patient services program
- Educate healthcare providers on patient service offerings and troubleshoot reimbursement challenges
- Coordinate with specialty and free goods pharmacies to ensure patient access to prescribed medications
- Analyze regional program data to identify improvements and track key performance indicators
- Collaborate with internal teams and external partners including specialty pharmacies and vendors
Privacy & handoff
This role links to Kiniksa Pharmaceuticals's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.