Account Specialist

Labcorp · Burlington, NC

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CommercialFull timeCompany career page

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Role summary

Labcorp seeks a Customer Service Account Specialist in Burlington, NC to serve as a liaison between the company and its clients, handling routine inquiries via phone and internet while managing test result communications and administrative tasks in a laboratory services environment.

What they're looking for

High school diploma or GED
3+ months of customer service experience
Proficiency with Microsoft Office programs
Strong written and verbal communication skills
High attention to detail with multitasking ability

What you'll be doing

Resolve customer requests regarding laboratory products and services via phone and online channels
Qualify and onboard new customers requesting Labcorp services
Notify clients of test results accurately and in a timely manner
Review test forms for accuracy and investigate discrepancies
Manage HIPAA-compliant administrative support for medical records and CRM data

Privacy & handoff

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Date posted1 day ago

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