Verification of Benefits Specialist
Abbott · Lake Mary, FL
Corporate & BusinessFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a Verification of Benefits Specialist for its Lake Mary, Florida office to support heart failure patients by verifying insurance coverage, obtaining authorizations and referrals, and managing insurance-related communications to ensure accurate patient benefit information.
What they're looking for
- High school diploma or GED
- Minimum one year of experience in insurance benefits verification, collections, or managed care
- Strong verbal and written communication skills
- Comprehensive understanding of Medicare rules and regulations
- Working knowledge of managed care, benefits, and authorization processes
- Advanced Microsoft Excel proficiency desired
- Ability to work independently under pressure while meeting deadlines
What you'll be doing
- Contact insurance companies to verify benefits and initiate pre-authorization and referral requests
- File appeals for denied coverage and follow up to obtain outcomes
- Maintain accurate customer records in practice management systems documenting coverage, authorizations, and appeals
- Provide patients with authorization status updates and financial responsibility estimates
- Coordinate with internal departments to obtain information needed for benefit verification and appeals processing
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.