Support Service Supervisor - DNA
Labcorp · Burlington, NC
Field & Technical ServiceFull timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Labcorp seeks a Support Services Supervisor for its DNA-Genomics department in Burlington, North Carolina. The role involves overseeing non-technical staff operations, managing workflow scheduling, and ensuring quality standards in a clinical laboratory setting. Work schedule is Sunday through Thursday, 8:00 AM to 5:00 PM.
What they're looking for
- High school diploma or GED
- 3+ years experience in laboratory, healthcare, manufacturing, or warehouse environment
- Strong computer skills and proficiency with Microsoft Office
- Ability to pass standardized color blindness test
- Experience in high-volume laboratory operations and procedures
- Demonstrated attention to detail with multitasking capability
- Strong written and verbal communication skills
What you'll be doing
- Supervise daily operations and non-technical staff in DNA-Genomics department
- Train, mentor, and provide coaching to direct reports with regular feedback meetings
- Monitor workflow, schedule adequate coverage, and manage staffing across shifts
- Investigate production errors and escalate issues as needed
- Maintain quality assurance records and perform efficiency/accuracy checks
Privacy & handoff
This role links to Labcorp's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.