Supply Chain Customer Service Specialist (Hybrid)
Baxter · Deerfield, IL
CommercialFull-time$38k–$53kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Baxter seeks a Customer Service Representative to manage order fulfillment and customer inquiries for the Hospital Products business. The role involves processing orders, resolving exceptions, and coordinating with internal teams through multiple communication channels in a hybrid setting.
What they're looking for
- High school diploma or GED
- Strong verbal and written communication skills
- Ability to prioritize and manage multiple tasks simultaneously
- Proficiency in Microsoft applications and web-based systems
- High-speed wired internet connection for remote work
- JD Edwards system knowledge preferred
What you'll be doing
- Manage order fulfillment through phone, email, fax, and other channels
- Process orders accurately and handle exceptions including backorders and returns
- Respond to customer inquiries and resolve order-related issues
- Collaborate with cross-functional teams on inventory, shipping, and customer needs
- Document service failures and maintain required records and reports
Privacy & handoff
This role links to Baxter's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.