Sr. Customer Rep., Sales GHH -- Worcester
Merck · North Wales (upper Gwynedd), PA +1 more
CommercialFull-time$106k–$167kCompany career page
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Role summary
Merck seeks a Vaccine Customer Representative to support healthcare providers across the Worcester, Massachusetts territory. The role involves delivering clinical vaccine information, educating customers on immunization programs, and managing customer relationships to improve vaccination rates while aligning business and patient health outcomes.
What they're looking for
- Bachelor's degree with 3+ years sales experience, or high school diploma with 6+ years equivalent professional/healthcare experience
- Valid driver's license
- Strong ability to build customer trust and demonstrate value in consultative selling
- Demonstrated capability in market segmentation and territory planning
- Ability to explain technical vaccine concepts clearly and accurately
- Strong data analysis skills to identify trends and drive business results
- High persistence and resilience in achieving measurable objectives
What you'll be doing
- Conduct balanced product presentations with healthcare providers on vaccine benefits aligned with CDC and professional guidelines
- Serve as primary point of contact for assigned customer accounts including clinics, hospitals, and health departments
- Provide management with customer feedback, market dynamics updates, and progress toward quality improvement goals
- Lead quarterly business reviews to optimize vaccine contract performance and customer immunization rates
- Develop and execute territory business plans focused on increasing immunization rates and patient health outcomes
Privacy & handoff
This role links to Merck's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.