Sr Associate - HR Operations
Amgen · Hyderabad, India
Corporate & BusinessFull-timeCompany career page
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Role summary
Amgen seeks a Senior HR Operations Associate in Hyderabad to deliver complex HR service center support, manage employee lifecycle transactions, and drive process improvements across global geographies. The role combines case management expertise, Workday proficiency, and data-driven operational leadership.
What they're looking for
- Bachelor's degree in Human Resources, Business Administration, Economics, or related field
- 7-10 years of HR Operations, HR Shared Services, or HR Service Delivery experience
- Advanced proficiency in Workday HCM and ServiceNow HRSD platforms
- Strong experience managing complex HR cases and employee lifecycle transactions
- Demonstrated process improvement and project coordination capabilities
- Experience with HR compliance, audit controls, and data governance practices
What you'll be doing
- Resolve complex Tier 1 and Tier 2 HR inquiries and Workday transactions following global processes and SLAs
- Analyze case trends, service metrics, and operational data to identify improvement opportunities
- Lead or support HR operations projects, process improvements, system testing, and enhancements
- Provide training and knowledge-sharing to team members on HR operations best practices
- Partner with HR Technology and business stakeholders on operational requirements and scalable solutions
Privacy & handoff
This role links to Amgen's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.